FAQs

  • Our sauce may cost more than mass-market brands because it's the result of a thoughtful, hands-on development process - not a factory formula. Each flavor was carefully crafted through a lengthy process of testing ingredients, refining recipes, and perfecting the balance - often over multiple small test batches. That development takes time, effort, and a real commitment to delivering a standout flavor experience.

    While production is now handled by our co-packer to ensure consistency and quality at scale, we remain a small-batch brand focused on unique, high-quality sauces. Our pricing aligns with other artisan BBQ sauces — typically ranging from $0.57 to $1.33 per ounce — and supports our mission to offer premium products without cutting corners.

  • We accept payments from the following card vendors:

    Visa
    Mastercard
    American Express (AMEX)
    Discover
    Diner's Club International
    JBC
    Union Pay
    Cartes Bancaires


    We also offer ACH Direct Debit for orders of $250+.

  • Shipping rates can be high, we totally understand. We want you to love our sauce - not get rich on shipping it to you - so we offer the same discount on shipping that we get as a business to you as our customer. This means the price you pay is the price we pay, no more!

    The rates you see are carrier generated by UPS, USPS, and FedEx. Uncle Lumpy's Kitchen does not set these rates, and hopes you'll continue to support our small businesses!

    Please refer to our Return & Refund Policy for detailed information on return shipping.

  • Uncle Lumpy's Kitchen does not currently operate a storefront or commercial warehouse facility so, unfortunately, local pick-up is currently not available.

  • Orders typically ship within 3-5 business days from date of order placement. Depending on when you place your order, shipping times will vary.

  • Sorry to hear that! Please contact us with an image of the damage and the packing list that was enclosed with your order. We'll coordinate a replacement free of charge.

  • Contact us as soon as possible. We’ll do our best to work with the carrier to resolve any issues.

    Please note our Shipping Policy.

  • Yes. If you are interested in placing a personal bulk order, please contact us for pricing.

    Are you a restaurant looking to serve Uncle Lumpy's Kitchen sauces on your menu? How about a retailer looking to carry our products in your store? Visit our Wholesale page to apply!

  • Please visit our Return and Refund Policy page for details.

  • We do not have our own retail store at this time, but we do have a list of stores that carry our products! Find them on our Find Us page!

  • In addition to ordering through our online store on our Shop page, check out the Retailer Locations Map on our Find Us page!

  • We understand how important it is to accommodate individuals with food sensitivities and dietary restrictions. At Uncle Lumpy’s Kitchen, we always strive to craft our products so they can be enjoyed by as many people as possible. In most cases we are able to develop the flavor profiles we’re looking for while maintaining gluten-free certification, though occasionally certain ingredients required for a specific flavor make that impossible.

    Certified Gluten Free:

    • Bee Sting Sauce

    • Gold Rush Sauce

    • Bayou Blackened Creole Seasoning

    • GPS Rub

    Not Gluten Free:

    • Pollen Rub

    All of our rubs are produced using a single-batch process to help eliminate the risk of cross-contamination. Machines, workstations, and utensils are thoroughly cleaned and sanitized between batch runs using food-grade quaternary and/or alcohol-based sanitizers.

  • We understand how important it is for individuals with food allergies or sensitivities to have clear, accurate information when choosing products. At Uncle Lumpy’s Kitchen, we make every effort to provide transparent ingredient and allergen information so our customers can make informed decisions.

    For information regarding which of our products are certified gluten free, please refer to the “Are your sauces & rubs gluten free?” FAQ entry.

    Common allergens present in our products:

    • Bee Sting Sauce: Soy

    • Gold Rush Sauce: None

    • Bayou Blackened Creole Blend: None

    • GPS Rub: None

    • Pollen Rub: Milk, Wheat, Soy

    We strongly encourage customers with food allergies or sensitivities to review the full ingredient statement listed in the product description for each item on our Shop page prior to purchasing. This ensures you can verify that no other ingredients are present that may affect you.

  • Uncle Lumpy’s Kitchen does not use MSG in our sauces.

  • It depends on the product. Some of our sauces use high fructose corn syrup, while others do not. We believe in transparency, so you’ll always find this information clearly listed on each product label and below on this page. Products that contain HFCS - and those that don’t - are listed in their respective sections so you can choose exactly what fits your preferences.

    Contains HFCS
    Bee Sting Sauce

    Does NOT contain HFCS
    Gold Rush Sauce
    Bayou Blackened Creole Blend
    GPS Rub
    Pollen Rub

  • All of our sauces are shelf-stable, but we do recommend refrigeration after opening.

  • All Uncle Lumpy's Kitchen Sauces and Rubs have a calculated shelf-life and an expiration date printed either directly onto the bottle (sauces) or on a label on the bottom of the jar (rubs).

    See current shelf-life by sauce below:

    Bee Sting Sauce: 20 months
    Gold Rush Sauce: 24 months

    Bayou Blackened Creole Blend: 24 months
    GPS Rub: 24 months
    Pollen Rub: 24 months

  • All recipes for our products are designed and tested by the Uncle Lumpy's Kitchen team.

    Our sauces are physically produced by John Henry Sauce-a-Holic Food Company in Houston, TX.

    Our dry rub blends are hand crafted, mixed, bottled, and sealed in a MDARD Certified kitchen by members of our family-owned and operated team.

    Our current MDARD Food Processor’s License can be found under the “Legal” section of our Sitemap.

  • We're very intentional about adding more stuff to our world. If we choose to launch a new product it's because we are certain we can do it better than anyone else. To stay in the know about new Uncle Lumpy's Kitchen products you can subscribe to our email newsletter or follow us on our social media sites - links and sign-ups can be found at the bottom of this page.

    Also check out our Beta Testing page if you are interested in sampling current products being considered for the public market.

  • We value your input - and want to know what our customers crave! If you have an idea for a new sauce flavor, please consider submitting it on our Contact Us page!

  • Our founder has worked 20+ seasons in the camping department for Scouting America. As a Camp Program Director, he affectionately became known as “Uncle Lumpy” to everyone at camp. Uncle Lumpy has been a role model for many youth over the years - so we wanted to include his beloved nickname into our brand!

    We like to think that “Uncle Lumpy” means “love”!